Support and Help

We realise that aeroponics sounds scary and traditional farmers and food growers might need some assistance to get started and some on-going support to get the best out of their new farms. We understand this and offer full support packages and we try to create communities of aeroponic farmers to help each other and share resources to help everyones business work.

Our customers can always call Aponic for quick questions and we offer full consultation for new set-ups including grant application advice and project management.

We have also created the Aeroponic Association (www.aersoc.co.uk) which ties in universities, scientists, farmers entrepreneurs and communities with end users, buyers and peripherals suppliers. 

If you want a support package, become a member of this site here and choose which level is appropriate for you: 

 

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Terms and Conditions

Introduction 
These terms of use govern your use of our website. By using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

License to use this website 
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and the original material on the website.  Subject to the license below, all of these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use. 

You must not:
(i)        republish material from this website (including republication on another website);
(ii)       sell, rent or sub-licence material from the website;
(iii)      show any original material from the website in public;
(iv)      reproduce, duplicate, copy or otherwise exploit original material on our website for a commercial purpose;
(v)       edit or otherwise modify any original material on the website; or
(vi)      redistribute original material from this website.

Acceptable use 
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

Products & Services 
The advertising of services on our website constitutes an “invitation to treat” - not a contractual offer.
Any prices which we may quote from time to time on our website are indicative and subject to change and may be stated incorrectly.

Limited warranties 
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Limitations and exclusions of liability 
Nothing in these terms of use will:
(a) limit or exclude our or your liability for death or personal injury resulting from negligence;
(b) limit or exclude our or your liability for fraud or fraudulent misrepresentation;
(c) limit any of our or your liabilities in any way that is not permitted under applicable law; or
(d) exclude any of our or your liabilities that may not be excluded under applicable law. 

If you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by these terms of use.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use:
(a) are subject to the preceding paragraph; and
(b) govern all liabilities arising under the terms of use or in relation to the subject matter of the terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any financial losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

Indemnity 
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

Breaches of these Terms of Use 
Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, or if we reasonably suspect that you have breached these terms of use in any way, we may:
(a)       send you one or more formal warnings;
(b)       temporarily suspend your access to the website;
(c)       permanently prohibit you from accessing the website;
(d)       block computers using your IP address from accessing the website;
(e)       contact your internet services provider and request that they block your access to the website;
(f)        bring court proceedings against you for breach of contract or otherwise; and/or
(g)       suspend and/or delete your account with the website.

Variation of Terms of Use 
We may revise these terms of use from time-to-time.  Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website.  Please check this page regularly to ensure you are familiar with the current version.

Assignment 
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use. 

Severability 
If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third party rights 
These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

Entire agreement 
These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction 
These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Our details

You may contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

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Cookies Policy

By using the Aponic Ltd website with your browser settings adjusted to accept cookies, you consent to our use of cookies and other tools to provide the products and services available on those sites. If you would like to modify your browser to notify you when you receive a new cookie or to disable cookies altogether, please refer to Managing Cookies below.

What are Cookies and How Do We Use Them?

Cookies are small text files that may be placed on your web browser when you visit our website or when you view advertisements we have placed on other websites. Cookies allow your browser to remember some specific information which the Web server can later retrieve and use. We do not use cookies to store any personal information that could be read or understood by others. When you quit your browser, some cookies are stored in your computer’s memory, while some expire or disappear.

Cookies are used primarily for administrative purposes, to improve your experience with our Websites.

Examples of this would include the use of cookies:

·        To improve site security by “authenticating” you (i.e., verify that you are who you say you are) when you sign in to our site.

·        To keep track of your specified preferences such as language, time zone and timeouts after periods of inactivity.

·        To allow you to navigate our sites more easily by “remembering” your identity so that you do not have to input your password multiple times as you move between pages or services.

In addition to administrative uses, we may also use cookies in one or more of the following ways, depending on the website you are using:

·        To conduct research and analytics to improve our website, our products and services. This includes compiling statistical information concerning, among other things, the frequency of your use of our Web sites, the pages visited and the length of each visit.

·        To display Aponic Ltd advertisements when you visit websites of third parties with whom we have marketing relationships and to help us gauge the effectiveness of our advertising efforts. These parties may gather information concerning your use of other Web sites and provide us with de-identified information about you (such as demographic information or the names of sites where you have been shown ads) which we may use to provide you with more relevant and useful advertising.

For more information on how we collect and use information that is identifiable to you, please refer to our Privacy Policy.

Managing Cookies

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Some of our sites employ “functionality cookies” that help the site remember your settings and preferences for use when you visit the site in the future. This provides a more tailored and pleasant user experience. These cookies store information in multiple places. On those sites using functionality cookies, you will find a “Delete Cookies” feature on every page that will allow you to delete these cookies completely from your device. Please note that, if you decline to use cookies, you may experience reduced functionality and, for sites using authentication-related cookies, declining cookies will prevent you from using the Website altogether. To learn more about what cookies are set on your computer as you browse the Web and how to manage or delete them, visit www.allaboutcookies.org.

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Privacy Policy

1. Who Are We?
Aponic Ltd - This policy applies to our collection and use of your data in connection with our services (the “Services”).

2. How to Reach Our Data Protection Officer?
To contact the Data Protection Officer regarding our processing of your personal data - email This email address is being protected from spambots. You need JavaScript enabled to view it.

3. How Do We Notify You of Changes to this Policy?
We keep this Policy under regular review and place updates on www.aponic.co.uk

We will also provide notifications of material changes via email or other channels. If you keep using the Services after we notify you, you consent to the updated Privacy Policy. If not, you may cancel your account.

4. What Are Your Rights?
Aponic Ltd recognises that your personal data belongs to you and we don’t wish to use it in ways that you don’t want us to.
You can control whether or not you receive marketing emails from Aponic Ltd by contacting us in respect of the same.
You can also exercise a variety of rights regarding our use of your data:

·        You can ask us for a copy of the information we have about you.

·        You can ask us to correct any incorrect data we have about you.

·        You can ask us to delete your data.

·        You can ask for your data in a common, machine-readable format.

·        You can object to any processing we do on the basis of legitimate interests (see below). 

·        You can ask us to restrict the processing of your data.

To exercise any of the foregoing rights, please contact us. For the purposes of the General Data Protection Regulation or GDPR (EU 2016/679), please note that some of these rights may not be enforceable and some aren’t absolute - for example, we may not be able to forget you if we have to keep some of your data to comply with the law—but we’ll evaluate your request in accordance with applicable data protection laws. Aponic Ltd will respond to your request within one month of receiving it. Also, note that you have the right to lodge a complaint with the UK Information Commissioner’s Office or the supervisory authority in your country of residence or place of work.

5. What Data Do We Collect?
We don’t receive any personal data about you other than what you provide us or what you have consented for others to forward to us, or data we can infer from your use of the Services.

When you register with us, we will collect contact information about you and what products you have shown interest in. This may include your name, email address, telephone contact number(s).

We also collect information about your use of our Services, including your IP address, mobile device identifier, how much time you spend on the site, and what you do, like or view. We do so by using cookies. To read more about our use of cookies, please refer to our separate Cookies Policy page.

6. What Happens If You Don’t Want Us to Have Your Data?
You are not required to provide personal data to us. Note, however, that your failure to do so may affect our ability to provide the Services you request.

7. How Do We Use Your Data?
Aponic Ltd uses your personal data to provide you with our Services, to personalise your Aponic Ltd experience, to send you communications.

We also use your data to help us make Aponic Ltd better and to better understand our customers.

For information about new products and services - you can opt out.

8. How Are We Using Your Data Based on Our Legitimate Interests?
We may process your personal data for the purposes of our legitimate interests, provided that these uses aren’t outweighed by your rights or interests. What is a ‘legitimate interest’? It essentially means that we use your data in a way that might reasonably be expected as part of running our business and which doesn’t impact materially on your rights, freedom, or interests.

9. How Secure Is Your Data?
We know how much data security matters to all our customers. With this in mind, we will treat your data with the utmost care and take all appropriate steps to protect it.
Access to your personal data is password-protected. We regularly monitor our system for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security.

10. How Long Do We Keep Your Data?
We keep your personal data in an identifiable form for as long as we have a legitimate reason to use the data and as required by law.

11. Third Party Links
You may find links to third party websites on our site. The operators of those websites will apply their own privacy policies and you should check them before you use them or submit any data to them. We are not responsible for their policies or the way they use your data or cookies, and we will not be liable for any loss, damage or distress you may suffer of incur as a consequence.

12. How Do You Complain?
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. You can contact them by calling 0303 123 1113.

Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can't be responsible for the content of external websites).


If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence. This privacy policy was last updated in April 2021.

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Newsletter

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Aponic Ltd Unit 22 Crestland Business Park, Bull Lane Industrial Estate, Acton, Sudbury, Suffolk CO10 0BD